Frequently Asked Questions
Everything you need to know about Woodandhearts style and service.
What materials are used in Woodandhearts apparel?
We prioritize sustainability and comfort by using premium organic cotton, recycled polyester, and ethically sourced linen for all our garments.
How long does shipping take?
Standard domestic shipping typically takes 3-5 business days, while international orders may take 7-14 business days depending on the destination.
What is your return policy?
We offer a 30-day return window for all unworn and unwashed items with original tags attached. Return shipping is free for domestic exchanges.
How do I find my correct size?
Each product page features a detailed size guide. We recommend measuring a similar garment you own or using our 'Fit Finder' tool for the most accurate match.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.
How should I care for my Woodandhearts pieces?
To maintain the longevity of your clothing, we recommend machine washing on a cold, gentle cycle and hanging to dry whenever possible.